Track Your Order
Welcome to our tracking page. Here, you can easily track the status of your order by simply entering the tracking number received in your confirmation email. Stay informed about the latest steps of your delivery for a serene experience.
If you have any questions, please do not hesitate to contact us.
From our workshop to your wardrobe
At ALTA Paris, each piece is a unique creation, made to order in our workshop. This artisanal process allows us to guarantee particular care with every seam, although it naturally requires a longer preparation time than industrial standards.
To compensate for this manufacturing step, we have chosen express shipping as soon as the item leaves the workshop. Our team remains mobilized at every stage to ensure your waiting time is as short as possible and that you can enjoy your piece without delay.
Your peace of mind is our priority:
Because we know that waiting generates impatience, you will receive a personal notification at each key stage, from fabric cutting to handing your package over to the carrier. Furthermore, our customer service is at your disposal 7 days a week to answer your questions or advise you on the care of your new acquisition. Buying from ALTA Paris means choosing uncompromising quality and human support, from the first click to the fitting.